Frequently Asked Questions

[Review all answers before launch]

What is red light therapy?

Red light therapy uses low-level red light on the skin. It is commonly used as part of a skincare routine.

How often should I use my device?

Follow the usage guide included with your device. [Add recommended usage]

When will I see results?

Experiences vary. Consistent use over time is generally recommended. [Review claims before launch]

Is it safe for everyone?

Not necessarily. Consult a healthcare professional if you are pregnant, have a medical condition, are photosensitive or use photosensitizing medication.

Do you ship across the US?

Yes. See our Shipping Policy for details. [Confirm]

What if I want to return my device?

See our Returns & Refunds page. [Confirm return window]

Do you offer OEM or wholesale?

Yes. Visit our OEM & Wholesale page to send an inquiry.